Arctic Circle Restaurants, Inc. Privacy Policy
Last Updated: August 31, 2026
Who We Are
Arctic Circle Restaurants, Inc. (“Arctic Circle,” “we,” “us,” “our”) respects the privacy of every guest who visits the Arctic Circle Website [https://acburger.com] (the “Website”) or uses the Arctic Circle Mobile App (the “App”) and wants to protect your personal data. This Privacy Policy outlines the information the Website and App may collect and how we may use that information. This Policy will also instruct you on what to do if you do not want your personal information collected or shared when you visit or use our Website or App.
Personal Information
We may collect certain information directly from you when you provide information to the Website or App (such as through cookies, tracking technologies, or social media platforms) or from others (such as your friends and family, our Franchised Operators and Licensees or other external service providers). We will not collect any personally-identifiable information (personal data) about you (e.g. your name, address, telephone number, email address, etc.) through the Website or the App unless you have provided it to us voluntarily. When shared with us, your mobile phone number may be used to authenticate access to your account, make sure your order gets to you, and verify your order. If you do not want your personal data collected, please do not submit it to us.
When you do provide us with personal data, unless stated otherwise, we may use that information in various ways, including but not limited to the following: (1) To store and process that information to better understand your needs and how we can improve our products and services; (2) To customize our messages to you, including marketing and promotional messages; (3) To identify you and/or your family and friends who pick up or receive an order placed by you; (4) To authenticate access to your account; (5) To verify your order and make sure your order gets to you; (6) To manage your eClub Rewards account; and (7) We may be required by Law or Government Agency to disclose personal data you have provided to us, and we will do so if required.
Financial and Payment Information
Financial and payment information (including gift cards, credit cards and debit cards, and other digital payment methods) may be used to process your orders, keep track of your mobile payments and orders, and to otherwise prevent fraud and perform analytics.
Geolocation Information
We may use and analyze your location information we collect from you and your device (with your consent where required): (1) To respond to your requests to find nearby restaurants; (2) To confirm the restaurant location for your mobile orders; (3) To offer promotions; (4) To manage online delivery, meal pickup, drive-through orders; and/or (5) For other purposes we disclose to you when we ask for your permission. If you wish to change our ability or permission to access this information, you may do so in your device’s settings.
Information Security
We seek to keep your personal information secure by implementing reasonable safeguards to prevent any unauthorized disclosure. We use standard physical, electronic, and procedural safeguards to protect your information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
eClub Rewards
The eClub Rewards program exists to provide our guests with an enhanced user experience and enjoyment of our Website and App. To register for eClub Rewards, you will need to provide a valid email address. All other personal data collected is used for the sole purpose of communicating with you in a more effective and timely manner. You may opt out of the eClub Rewards program at any time and have your information removed from our system. eClub Rewards are only valid for active subscribers. You may resubscribe at any time for any reason.
Feedback
When visitors send feedback or leave comments via the Website or App, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. If you requested information from Arctic Circle, the contact information you provided will be used for the sole purpose of communicating with you about your request.
Cookies
Some aspects of the Website and App may utilize “cookies” to allow your nearest store selection to persist. This cookie will be saved in your browser and includes no personal data and simply indicates the store ID of the location menu you last viewed. It expires after 1 day.
Embedded Content
Articles on the Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Direct Notice to Parents
We have no intention of collecting any personal data from individuals under eighteen years of age without parental consent. Where appropriate, we will specifically instruct children not to submit such information on the Website or App, and we will take reasonable steps to ensure parental consent to such submission.
In the event we run a contest or other program that requires submission of information from children, your consent is required. Notice may be provided in a number of ways, including sending an email message or a notice by postal mail. At any time, you may contact us via email to request a summary of any information we have retained or to ask that it be deleted.
Parents should be aware that this Privacy Policy for the Arctic Circle Website and App will govern our use of personal data, but that information which is voluntarily given by children (or others) in chat sessions, email exchanges, bulletin boards or the like may be used by other parties to generate unsolicited communications. We encourage all parents to instruct their children in the safe and responsible use of their personal data while using the Internet.
Data Retention
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our Website or App, we also store the personal information they provide in their user profile (if any). All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
SMS / Text Messaging
When you use our Mobile App or online ordering platform, we collect your mobile phone number to send one-time verification codes and account security alerts via SMS. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties. You may opt out at any time by replying STOP or replying HELP for assistance. Message and data rates may apply. For full details, see our SMS Terms & Conditions at https://acburger.com/terms-conditions/
Your Data Rights
If you have an account on the Arctic Circle Website or App, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes.
Changes to This Privacy Policy
We reserve the right to modify the terms of this Privacy Policy at any time. Changes will be effective upon posting to this page. Your continued use of the Arctic Circle Website or App constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at: [email protected]. You can also contact us through the Arctic Circle website at https://acburger.com/contact-us/.
